Effective Date: 5 September 2026

At SMC, we respect your privacy and are committed to protecting the personal information entrusted to us. This Privacy Policy explains how SMC collects, uses, protects, and manages personal information when you visit our website, contact us, request our services, or otherwise engage with us.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name and professional title
  • Company or organization name
  • Email address
  • Telephone or WhatsApp contact details
  • Country and business location
  • Business requirements and areas of interest
  • Information submitted through contact, inquiry, or consultation forms
  • Any other information you choose to provide

We may also automatically collect limited technical information, such as your IP address, browser type, device information, website usage data, and pages visited.

2. How We Use Your Information

SMC may use your information to:

  • Respond to inquiries and business requests
  • Provide consulting, market-entry, and business-support services
  • Understand your business requirements
  • Develop tailored solutions and proposals
  • Communicate with you regarding our services
  • Improve our website, services, and customer experience
  • Manage business relationships and partnerships
  • Meet applicable legal, regulatory, and compliance obligations
  • Protect the security and integrity of our systems

We will only use personal information for legitimate business purposes and in accordance with applicable privacy and data-protection laws.

3. Sharing of Information

SMC does not sell or rent your personal information.

Where necessary to provide our services, we may share relevant information with trusted professional advisers, service providers, technology providers, business partners, regulators, government authorities, or other parties where legally permitted or required.

We take reasonable steps to ensure that third parties handling personal information maintain appropriate confidentiality and security standards.

4. International Data Transfers

As SMC supports international businesses operating across Africa and may work with partners in different jurisdictions, personal information may be processed or transferred across national borders.

Where such transfers occur, SMC will take reasonable measures to ensure that information is handled securely and in accordance with applicable data-protection requirements.

5. Data Security

SMC takes reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no electronic transmission or storage system can be guaranteed to be completely secure. We therefore encourage users to exercise appropriate care when sharing sensitive information online.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, enhance user experience, and support website security.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Data Retention

SMC retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business relationships, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

When information is no longer required, we will take reasonable steps to securely delete or anonymize it.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where legally applicable
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Request information about how your personal information is processed

Requests should be directed to SMC using the contact details provided below.

9. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services. SMC is not responsible for the privacy practices, content, or security of those third parties.

We encourage you to review the privacy policies of any external websites you visit.

10. Children’s Privacy

Our website and services are intended for businesses and professional users and are not directed toward children. SMC does not knowingly collect personal information from children where prohibited by applicable law.

11. Changes to This Privacy Policy

SMC may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable laws.

Any updated version will be published on this website with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or require further information about how SMC handles personal information, please contact us:

SMC
Email: info@smcglobe.com
Telephone: +254755400800
Address: 12 Westpark Towers
Westlands Nairobi Kenya


We are committed to handling personal information responsibly, transparently, and securely while maintaining the trust of our clients, partners, and visitors.

© 2026 SMC. All Rights Reserved.